The Preferred Patient Program is a voluntary, consumer driven plan that offers substantial savings on routine outpatient laboratory testing services. The program is designed for individuals with high deductible insurance plans to include Health Savings Accounts (HSA) and Health Reimbursement Accounts (HRA). Substantial savings are offered (50% or greater) under this program. To take advantage of this program, the laboratory specimen must be collected at an approved BBPL Patient Service Center (link to Service Center Locator) and payment must be made at the time of service.

How does the Preferred Patient Program work?

When your physician decides that laboratory testing is needed, you need to inform your physician that a special discount program is available requiring that the laboratory specimen be collected at a designated BBPL Patient Service Center. You need to ask your physician for a written order for the laboratory testing. The written order can be in the form of a prescription pad, BBPL requisition or another laboratory's requisition. The physician's order should list the specific tests to be performed and include the physician's office phone number, fax number, and address. BBPL will perform the testing and deliver the results to your physician's office via courier or fax (usually within 24 hours).

You will need to report to the BBPL designated Patient Service Center between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Calling ahead to schedule the laboratory draw is helpful but not mandatory. You need to request participation under the Preferred Patient Program and present the physician's order to the BBPL staff. The BBPL staff will determine the discounted price and request payment. You will be given a detailed receipt and a universal insurance form marked PAID. If you desire, you may use this form to file your own medical claim and receive credit towards you annual plan deductible.

How does the Preferred Patient Program work?

What types of laboratory testing are included in this program?

The program covers most diagnostic outpatient laboratory services to include:

• Blood testing (e.g. cholesterol, lipid tests)
• Urine testing (e.g. urinalysis)
• Cytology testing (e.g. PAP smears collected by the physician's office)
• Cultures (e.g. throat cultures)

What types of laboratory testing are NOT included in this program?

The preferred patient program does not cover all lab work. Excluded services include:

• Laboratory testing ordered during hospitalization.
• Laboratory testing ordered on an emergency (STAT) basis.

How can I locate the nearest Patient Service Center supporting the Preferred Patient Program?

You can use our Service Center Locator, or call our client services department at 1-800-786-4602 for PCS locations or any questions you may have regarding this program.